Tech

Zoom's astronomical growth rate appears to be moderating; shares fall

Key Points
  • Zoom beat expectations for third-quarter earnings and guidance for the quarter ahead.
  • The company now sees 329% in revenue growth in the quarter ahead, representing a slight slowdown compared with previous quarters.
Zoom founder Eric Yuan speaks before the Nasdaq opening bell ceremony in New York on April 18, 2019.
Kena Betancur | Getty Images

Zoom Video Communications shares fell about 5% in extended trading on Monday after the company reported fiscal third-quarter earnings and quarterly guidance that exceeded analysts' expectations. Investors seemed disappointed that the rate of revenue growth, which has accelerated this year, could moderate.

Here's how the company did:

  • Earnings: 99 cents per share, adjusted, vs. 76 cents per share as expected by analysts, according to Refinitiv.
  • Revenue: $777.2 million, vs. $694.0 million as expected by analysts, according to Refinitiv.

With the coronavirus pandemic continuing to drive people to Zoom for work, school and family meetings, Zoom's revenue grew 367% on an annualized basis in the quarter, which ended Oct. 31, according to a statement. In the previous quarter revenue increased 355%, and in the quarter before that, revenue had risen 169%.

Zoom's gross margin declined to 66.7% from 67.3% in the previous quarter. During the quarter Zoom dealt with a higher mix of free users, including students and teachers who logged in as school resumed. That impacted gross margin, as did Zoom's higher-than-usual reliance on public cloud resources, Kelly Steckelberg, the company's chief financial officer, said during a Zoom webcast with analysts. Eric Yuan, Zoom's founder and CEO, was not able to join the webcast. "I had a personal conflict arise," he said in pre-recorded remarks.

More than 80% of the fiscal third-quarter revenue gain came from new customers' subscriptions. Revenue in the Asia Pacific and Europe, Middle East and Africa grew 629%, compared with over 300% growth in the Americas, Steckelberg said.

Zoom said in the quarter it had about 433,700 customers with over 10 employees, up 485% year over year, higher than the 355% growth from the prior quarter.

In the quarter Zoom said that its premium Zoom Phone cloud-phone service had expanded to over 40 countries and territories, and that Zoom would come to smart-home devices made by Amazon, Facebook and Google. The company also announced OnZoom, a tool for putting on live virtual events that people can attend by paying fees.

Zoom called for fiscal fourth-quarter adjusted earnings of 77 cents to 79 cents per share on $806 million to $811 million in revenue, implying 329% revenue growth at the middle of the range. Analysts polled by Refinitiv had been expecting 66 cents in adjusted earnings per share and revenue of $730.1 million.

Excluding the after-hours move, Zoom stock has gone up 591% since the start of the year, while the S&P 500 index is up about 12% over the same period.

WATCH: Take some profits in 'red hot' tech stocks like Cloudflare and Zoom, says Jim Cramer

Take some profits in 'red hot' tech stocks like Cloudflare and Zoom, says Jim Cramer
VIDEO3:2303:23
Crame: Take some profits in 'red hot' tech stocks like Cloudflare and Zoom